Shipping & Returns

Shipping Fees & Delivery Times

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Order processing takes 2 - 3 business days for all destinations.

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Canada**​

Delivery Options:

• Standard Delivery: 3-5 business days, C$7.99

• Express Delivery: 2-3 business days, C$12.99

 

USA***​

Delivery Options:

• Standard Delivery: 3-5 business days, C$14.99

• Express Delivery: Not available

 

​* Free Shipping : For all orders in Canada over $50 before taxes 

**Except Newfoundland and Labrador, Northwest Territories, Nunavut, Prince Edward Island, Saskatchewan and Yukon Territory

*** Except Alaska and Hawaii​

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Return Policy

• Returns are accepted within 30 days of receiving the order, if you are not satisfied with the product.

• Returns are free for orders in Canada.

 

Refund:

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable.

• Refunds may take up to 14 business days after receiving the returned product.

• We can withhold the shipping charge if applicable

• No exchanges are possible.

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Return Procedure

To request a return, contact us by email at: info@faihbeauty.com. If your request is approved, you will receive an email with a return label and further instructions.

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Thank you for choosing Faih.